Subscribers who have been having sleepless nights over poor services from telecommunication network providers may have course to smile as the Nigerian Communications Commission unfolded plans to address the problem. The NCC has advised that subscribers to stop any unsolicited text messages by sending “STOP” to “2442.”
The Executive Vice Chairman, NCC, Prof. Umar Danbatta, said the Commission has started a campaign designed to improve the quality of service and protecting and the consumer.
He said, “To address the unsolicited calls received by consumers, the NCC has introduced the ‘Do Not Disturb’ facility where consumers are urged to activate the service by dialing 2442,” adding that “customer can use the toll free line by dialing 622 to register their complaints if they could not get such complaints addressed by the network operator.”
“The NCC intends to increase the awareness level and equally the activation level of these two initiatives,” Danbatta said.
